free shipping on all domestic orders *excluding some u.s. territories
"united tony service!" this was the daily pick up line exclaimed by our UPS guy for the 15 years our studio was in the garment center in the heart of new york city. imagine how stoked we were when our new UPS guy in brooklyn introduced himself as none other than tony. kismet...! on the day of a mid winter blizzard we heard the sound of horns and when we peered out our window we saw the fed ex dude helping the UPS dude to shovel out his big brown truck, stuck in the snow... we love our fearless pick up and drop off warriors...!
malia mills ships all domestic orders via UPS.
we ship orders mon -fri between 10 - 6.
ground: 3 - 6 business days - free.
2nd day: 2 business days - $30. for expedited shipping we need to receive all orders by 3pm EST
overnight: 1 business day - $75. for expedited shipping we need to receive all orders by 3pm EST
overnight saturday delivery: 1 business day and delivered on saturday - $75. for expedited shipping we need to receive all orders by 3pm EST
shipping to hawaii: two-day air only - $75. no UPS ground or overnight shipments to Hawaii. delivery may vary depending on UPS delivery schedule.
all orders are delivered “no signature required”. if you are concerned about theft of a package please email firstname.lastname@example.org and let us know you would like your shipment with a signature required.
malia mills can ship anywhere in the world.
we ship all international orders via YSDS.
please email email@example.com with your international shipping address and we will respond with shipping options.
international shipping flat rate $75. all duties and taxes are paid by the customer. don't forget this added expense when placing an international order.
iif you have a vacation emergency please email firstname.lastname@example.org so we are sure to get you what you need asap!
IN STORE EXCHANGES OR RETURNS
please visit any one of our stores with your sales receipt and one of our sales gals will assist you to find the right size or style or will issue you a refund to the original form of payment.
Sale items are FINAL SALE
MAIL-IN EXCHANGES OR RETURNS - 4 SIMPLE STEPS:
1. email email@example.com to request an RTchi form, fill out, and return it to malia mills with your goods
2. confirm that the goods you ship follow these guidelines:
3. insure the box. important! be sure to insure the box, otherwise if it is lost we cannot process the lost goods for return or exchange.
4. ship the box to our studio:
32 33rd street
unit 13, floor 5
brooklyn, ny 11232